🔥 BOAT is no longer is business. - Review of Jacks or Better Casino, Galveston, TX - Tripadvisor

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Jacks or Better Casino: BOAT is no longer is business. - See 30 traveler reviews, 18 candid photos, and great deals for Galveston, TX, at Tripadvisor. Rating: 1 - ‎Review by a Tripadvisor user.


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Jacks or Better Casino

Other gambling was 3 card poker blacljack roulette and about older slot machines. We have been out on the Jacks or Better Casino Boat twice in the last month. The security staff was friendly and made us feel safe since there were so many of them lined up as you boarded the boat. I had two canadian mist and coke on the way out. Finally the entire deck starting chanting to turn back around and shortly after that they announced they were turning around. I've been on several fishing excursions on much smaller boats and was not affected by motion sickness on those boats. I feel as though my safety along with all of the other passengers were put in jeopardy taking us out into the choppy waters with a boat that cannot withstand those type of conditions. You could hear people on the decks below throwing up and people were coming back up telling us about how bad it was on the floors below.{/INSERTKEYS}{/PARAGRAPH} I would not recommend this boat ride offshore if seas are over 2 foot. Reservations were easy to make. Most of the bad reviews have come from people who went out in rough conditions where lots of people got sick. I checked sea conditions before booking. An announcement was made and we were on our way out. They should have posted that update on their website. They have a guy on the top deck that sings on the way out and back. We got a little sunburned. I thought I would give it a try. I was told that the captain could turn the boat around at that time. The smell of stale smoke is honestly what kept me from giving this 5 stars. I'm sure over the summer months when waters are much smoother, we will be going out again and again. Why should customers have to beg the staff members to turn around when everyone on the boat is sick and miserable. The machines in the Casino are fairly new and enjoyable to play. On a nice day, this is the best entertainment value in Galveston. We asked the cashier about motion sickness bands and were told they ran out. I like to shoot craps so I went to the crap table when they said gambling was open. I asked several staff members if there was any way that we could go back to the dock earlier since everyone was sick. I had already taken 1 Dramamine but decided to take another just in case. Then you either buy drinks or purchase a drink band which can only be used while you're sitting at a gambling table or slot machine. We proceeded to the top deck and were lucky enough to find two spots on the top front of the boat. They take you out an hour and a half to international waters. The forecast was one to two foot seas. Once inside, the captain was walking around greeting passengers, which was a welcome addition. The staff was friendly and made the visit great. They should be ashamed for running such an unscrupulous and unethical business. I wouldn't send a dead dog on this boat even if it was free. Periodically they would have staff members to come out outside on the deck to count how many people were outside throwing up with barf bags. Just wish it lasted a little longer. The boat that they have for this cruise is not made for going out into choppy water. For the money which includes 2 free drinks per person, this is a great boat ride for smooth seas only. People all around us were sick or taking care of someone who was sick. They can't sell alcohol untill they are nine miles out. I had so much fun on the entertainment deck dancing and singing karaoke. The top deck is outside which gives you a nice view of the gulf waters and the Galveston skyline. The seas were a little rough, but tolerable up top. She told us the morning trip was very rough and resulted in nearly all passengers getting sea sick, which meant people throwing up everywhere. On our way to the top deck, we asked a worker where to buy food and was discouraged against eating anything unless we had a strong stomach. We arrived and parked in an unmarked spot and were quickly met by a worker who told us we had to move because the spot we parked in was reserved for the boat owners at the yacht basin. Don't waste your time or money on this establishment. Wear a hat if you plan to be on the deck though. It took an hour and a half to get nine miles out. It was extremely choppy waters the entire time we were out there. No one deserves this type of treatment. Showed them ticket on my phone when I arrived. Both trips were enjoyable and we had a good time. We enjoyed good conversation with fellow passengers. You could not even walk around inside the boat without throwing up. The bartender was very friendly and fast and the drinks had a good amount of liquor. Picking up our boarding pass was easy and the reservation staff was friendly. The drinks were good too. The boat moves quit a bit in even moderate seas and the casino decks are enclosed with no windows and the movement bothers a lot of people. They use a simply principal of pay a Bring you sea legs and look for fair weather. None of us are big gamblers, but after trying it out a bit we chose to stay on the top deck and enjoy the beautiful day. I actually played craps the whole time which was about three hours. Mixed drinks were six bucks. The lady bartender was really nice. The staff were incredibly friendly, and the food was reasonable burgers, wings, etc. About minutes in, we realized it wasn't going to be a smooth ride. The entire boat was sick, throwing up, dizzy with headaches. On this cruise I never made it back to a lower deck except once, about 4 hours in, when the boat got turned around to head back in. I even started crying at one point because I knew I couldn't get off the boat and had no control over what happened for the next hours. The crew was very friendly and I had a good time. He was pretty good and sang mostly classic rock. All the staff was very friendly and helpful. We re-parked our car but they should have signage telling you which spots cruise passengers were prohibited from parking in. Was given two free drink tickets before boarding. Really wasn't that bad. The dealers were very friendly. I felt like I was in a nightmare and couldn't wake up. That was the beginning of the end of a fun trip for us. We were both given 2 free drink tickets, were briefed on drink prices, and told we could pick up motion sickness bands once inside. They also provide outside entertainment. We'll definitely go again. My friends were good I didn't like the chicken strips too much, but the fries were great! The free drink choices for whiskey were Canadian mist and Kentucky gentlemen. I took this cruise with my guy friend and another couple and we had a great time. This business should be closed for treating customers inhumanely. All you can drink. You get 2 free drink tickets to use on the 1. Great service and good time to be had by dedicated We had a great time on the boat! Boarded boat about 30 minutes before departure. I broke even but had a good time. Just make sure the seas are calm and you will enjoy yourself. {PARAGRAPH}{INSERTKEYS}Poker room does business on the East end of the Strand. We were told we couldn't gamble until we got to international waters which is 9 miles out, or 1. Little did I know it would be the worst The website said the swells would be 2'-4' during our cruise.